Privacy Policy

When you contact Tahi Service (form, email, Zalo, or other channel you choose), we may receive your name or handle, contact details, and a description of the service you need.

When you connect a Facebook Page or similar channel to a system we help operate, we may collect the minimum information required to authenticate and run the workflow you requested — for example Page ID, Page name, and access tokens, plus limited technical logs.

We use inquiry data to schedule discovery, deliver setup/support/mentoring, and follow up within the agreed scope.

For connected channels, we use data only to authenticate, publish or manage actions you authorize, diagnose issues, and keep the integration reliable. We do not use your Page data for unrelated advertising or resale.

Credentials and related data are stored with reasonable administrative and technical safeguards. Access is limited to systems or people who need it to operate the service.

We minimize stored data and avoid keeping unnecessary information longer than required.

We do not share your data with third parties for their marketing. Disclosure happens only when needed to provide the service, comply with law, or respond to valid authority requests.

Infrastructure providers may process data under our instructions with appropriate safeguards.

We retain inquiry and operational data only as long as needed to deliver the service, support you, maintain an audit trail, or meet legal requirements.

If you request deletion, we remove associated information according to our deletion process. Limited backup/log copies may remain until rotated.

You can stop contacting us or disconnect a channel integration at any time. You may also request deletion of data we maintain for your inquiry or connection.

For questions about stored data, email suntan116@gmail.com.

For privacy questions or deletion requests: suntan116@gmail.com.